It's time for Spring 2010 Textbook Season! | Main | Getting Paid - How It Works

12/18/2009

Offer Expedited Shipping for Great Customer Service

Shipping-truck Speedy shipping is especially important to buyers during textbook season. Offering expedited shipping on your orders shows you care about customer satisfaction.

New expedited shipping options for Books, Music, Video and DVD products (BMVD Products) allow sellers to provide higher levels of shipping services for those customers who want premium expedited delivery. Sellers who offer 2-day and next-day domestic shipping or expedited international shipping for textbooks can increase order volume. Sellers can also offer priority expedited delivery to domestic addresses.

Here are delivery expectations for BMVD orders. All of the available options for shipping textbooks are provided for comparison.

Domestic Standard
The buyer should receive their order within 4-14 business days from the shipment date (up to 21 days in some cases).

Domestic Expedited
The buyer should receive their order within 2-6 business days after shipment.

Two Day Domestic
The buyer should receive the order within 48 hours after shipment.

One Day Domestic
The buyer should receive the order within 24 hours after shipment.

Standard International
The buyer should receive their order within 3-6 weeks, though it may take up to 8-12 weeks depending on customs delays

Expedited International
The buyer should receive their order within 3-7 business days, though it may take longer depending on customs delays.

Sellers are expected to ship all BMVD orders within two business days of the date the order notification is made available by Amazon.

Dollar_sign When you sell a textbook on Amazon.com, Amazon automatically charges the buyer a per-item fee for shipping and passes that amount on to you. The shipping rate depends on the shipping service selected by the buyer.

You can select any of the new shipping options on an item-by-item basis when listing or editing single items. If you are using inventory files, you can enter values for the new shipping options in the "expedited-shipping" field for each SKU in your file. The Book Loader and Inventory Loader both support the new expedited shipping options for books. (See the Data Definitions tab of the latest version of the file for instructions on coding the "expedited-shipping" field.)

To learn more about the new shipping rates and settings, enter "Ship BMVD" into the search box on our seller Help pages.

Happy textbook selling!

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